Sonesta Simply Suites Houston Galleria Medical Center

Review by hotel critic

My recent experience at Sonesta Simply Suites Houston Galleria Medical Center was a mixed bag. the location was convenient, offering easy access to various points of interest in the city. the room was clean, quiet, and nicely set up, with free and convenient parking available. However, the lack of breakfast options and surrounding amenities made the stay somewhat challenging. Upon arrival, I faced issues with my late check-in not being properly communicated, resulting in an unexpected charge. the initial room had a non-functioning heater, requiring multiple visits for repair. the hotel's proximity to over 56,000 acres of park space was a plus, but the absence of amenities and safety concerns in the area made exploration less enjoyable. Despite encountering cleanliness issues such as a strong urine smell in the lobby and lack of thorough housekeeping services, the apartment-style suites did provide a sense of home. the presence of rust on appliances and pubic hair on towels was concerning, as it didn't align with the expected standards for a comfortable stay. For those seeking a budget-friendly option close to the city's activities, this hotel may suffice with careful consideration of its drawbacks.